Privacy

1. INTRODUCTION

White Fire attaches great importance to the safe, transparent and confidential collection and processing of your personal data. In particular, we aim to protect the data of our customers, subcontractors, and suppliers against, among other things, loss, leaks, errors, unauthorized access or unlawful processing.Through this Privacy Statement, we would like to inform you about the collection and processing of your personal data.We kindly ask you to read this Privacy Statement carefully, as it contains essential information about how your personal data is processed and for what purposes.By providing your personal data to our company, you expressly acknowledge that you have read this Privacy Statement and you likewise expressly consent to this statement and the processing carried out.

2. SCOPE

This Privacy Statement applies to all services provided by us and generally to all activities that we perform.

3. DATA CONTROLLER AND ITS COMMITMENTS

NV Billiet‑Vanlaere, seated at Bevrijdingslaan 13–15, 8700 Tielt (Belgium), company number 0408.161.845, is the data controller of your personal data.

If you have any questions about the processing of your personal data, you can contact us:

In collecting and processing your personal data, we comply with Belgian data protection legislation, as well as the General Data Protection Regulation (“GDPR”) since its entry into force on 25 May 2018.

4. PERSONAL DATA

Depending on your activities and your relationship with our company, you provide us with the following personal data:

  • Identity details (name, first name, salutation, date of birth)

  • Contact details (address, email address, telephone and/or mobile number)

  • Identification data issued by public authorities (company number, VAT number)

  • Financial data (bank account number)

  • Any other information you voluntarily provide to us

For certain specific legal obligations, you may provide us with additional data.

Please note that you are responsible for all information you provide and we rely on its accuracy. If your data become outdated, we kindly ask you to inform us promptly.

You are not obliged to provide your personal data, but please understand that rendering certain services or collaborating with us may be impossible if you withhold consent for collection and processing.

5. PURPOSES OF PROCESSING AND LEGAL BASIS

5.1 Customer Data

We collect and process identity and contact data of our customers, their staff, affiliates, and other relevant contacts. These processes serve to execute contracts with customers, manage customer relations, handle accounting, and conduct direct marketing activities such as sending promotional information and newsletters. The legal bases are contract execution, compliance with legal obligations, and our legitimate interest.

5.2 Supplier and Commercial Partner Data

We collect and process identity and contact data of our suppliers, subcontractors (and any sub-subcontractors), their staff, affiliates, and other relevant contacts. These processes serve to execute agreements, manage supplier relations, handle accounting, and conduct direct marketing activities such as sending promotional information and newsletters. The legal bases are consent, contract execution, compliance with legal obligations, and our legitimate interest.

5.3 Employee Data

We process personal data of our employees, as well as prospective employees/applicants, for personnel management and payroll administration. Given its specific nature, this processing is more extensively regulated in a dedicated Employee Data Protection Policy.

5.4 Other Data

Besides customer, supplier/partner, and employee data, we also process data of potential new customers/prospects, network contacts, and others relevant to our business. These processes serve our business interests, direct marketing, and public relations. The legal basis is our legitimate interest or, in some cases, contract execution.

5.5 Website

When you visit our website www.whitefire.be and associated platforms, we process your personal data (IP address and cookies) in addition to the data mentioned above, depending on why you visit and whether you leave any data on the site.

With your IP address and cookies, we aim to improve your browsing experience and tailor the website to your preferences. The legal basis for essential and functional cookies is our legitimate interest for a functional website experience. The legal basis for analytical, advertising, and social media cookies is your consent. For more information, please refer to our Cookie Policy.

6. DURATION OF PROCESSING

We retain and process personal data for as long as necessary for the processing purposes and based on our (contractual or non-contractual) relationship with you.

Customer data and supplier/subcontractor data will be deleted from our systems in any case no later than seven years after contract or project termination, except for data that must be retained longer under specific laws or for ongoing disputes that require retention.

7. YOUR RIGHTS

In accordance with Belgian privacy law and the GDPR, you have the following rights:

  • Right of access: You can obtain free access to the data we hold about you and understand how it is used.

  • Right to rectification: You can have inaccurate or incomplete data corrected or completed.

  • Right to erasure / restriction: You can request deletion or restriction of your data under GDPR conditions. We may refuse if needed for legal obligations, contract execution, or legitimate interests.

  • Right to data portability: You can obtain and transfer your data in a structured, commonly used, machine-readable format to another controller.

  • Right to object: You can object to processing for serious and legitimate reasons. This does not apply if processing is necessary for legal obligations, contract execution, or legitimate interests.

  • Right to withdraw consent: Where processing was based on consent, you can withdraw it at any time. The data will only be processed further if another legal basis applies.

  • Automated decisions & profiling: We confirm that no profiling or fully automated decision‑making processes take place.

You can exercise these rights by contacting us via info@whitefire.be.

We strive to handle personal data carefully and lawfully. If you believe your rights have been violated and we have not satisfactorily addressed your concerns, you may lodge a complaint with the Belgian Data Protection Authority:

Gegevensbeschermingsautoriteit
Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Email: contact@apd-gba.be

8. TRANSFER TO THIRD PARTIES

Certain personal data we collect may be shared with and processed by third-party service providers, such as IT providers, commercial partners, payroll service providers, accountants, and other financial providers.

Some of these providers may be located outside the European Economic Area (EEA). Personal data will only be transferred to countries with an adequate level of protection.

Employees, managers, representatives, and subcontractors of these third parties must respect the confidential nature of your personal data and can only use it for the purposes for which it was provided.

If necessary, your personal data may be transferred to other parties, such as in the event of a reorganization, business transfer, bankruptcy, or to comply with a court order or legal obligation. In such cases, we will make reasonable efforts to inform you in advance. However, in certain circumstances this may not be technically or commercially feasible, or legally permitted.

We will never sell or commercially make available your personal data to marketing agencies or similar entities, unless with your prior consent.

9. TECHNICAL AND ORGANIZATIONAL MEASURES

We implement necessary technical and organizational measures to ensure a sufficient level of protection for your personal data against destruction, loss, alteration, unauthorized access or disclosure, as well as any other unlawful processing.

In no event can NV Billiet‑Vanlaere be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of personal data by a third party.

10. ACCESS BY THIRD PARTIES

For the purpose of personal data processing, we grant access to your data to our employees, staff and representatives. We ensure a similar level of protection by imposing contractual obligations on these parties that are comparable to this Privacy Statement.

11. UPDATES

This Privacy Statement may be updated from time to time, within applicable data protection laws. The most recent version is always accessible on our website.

12. ANY FURTHER QUESTIONS?

If, after reading this Privacy Statement, you have additional questions or remarks regarding the collection and processing of your personal data, please contact our representative us via info@whitefire.be.